To ensure the longevity, hygiene, and performance of your toy, we recommend cleaning it before and after each use. Please wash your toy with mild, unscented soap and warm water, or use a specialized sex toy cleaner. Avoid harsh chemicals, alcohol-based products, or soaps with strong fragrances, as these may damage the material or affect performance.

Always dry your toy thoroughly with a clean, lint-free cloth and store it in a cool, dry place—preferably in a storage pouch or case away from direct sunlight or contact with other toys. For battery-powered or rechargeable items, ensure the toy is unplugged and fully dry before charging or storing.

Proper care keeps your toy safe, clean, and ready for pleasure anytime.

We offer discreet and secure packaging on all orders. Orders are processed within 1–2 business days and shipped via trusted courier services. Standard shipping typically takes 5–10 business days, depending on your location. Express shipping options are available at checkout.

Once your order is shipped, you'll receive a tracking number via email to monitor delivery. We do not ship to P.O. boxes or restricted regions.

Due to the intimate nature of our products, we do not accept returns or exchanges on items that have been opened or used. However, if your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at [your email or contact form].

Eligible issues will be resolved with a replacement, refund, or store credit. Proof of damage (e.g., photos) may be required. All items must be returned unused, in original packaging, and with seals intact (if applicable).